Our goal is to make your experience pleasant and trouble-free. Our policies are posted to help you navigate any issues. You can always contact us at flitelite @ flitelite.com with questions or concerns. FLITELite is owned and operated by Momentum Interactive LLC, 2000 Wyoming El Paso 79908.
Shipping - Shipping choices are made by the customer. Our preferred shipping method is USPS priority mail. We understand that customers may wish to use a different shipping agency. We are working to implement UPS and DHL shipping. We strive to be consistent, however, sometimes an advertiser, or dated web banner may not have to correct dates regarding free shipping offers. The web site is the most current policy regarding shipping costs.
Shipping Insurance - if your product is insured, claims should be made with the insurer for failure to deliver or damaged products. We will be happy to assist in helping provide the shipper with the required information about the shipment to help with your claim. Momentum Interactive bears no responsibility for uninsured shipments, or the actions of carriers which damage or fail to deliver goods.
Replacement Parts - Buying a new headset? No need to buy another FLITELite we can send you a new adapter for the headset at a small charge. We can also replace parts that meet their demise other ways. Just contact us and we will be glad to help out.
Returns - Returns require an prior authorization from the manufacturer. Please fill out the return request form at www.flitelite.com for fastest service or call 877-579-8853 begin_of_the_skype_highlighting 877-579-8853 end_of_the_skype_highlighting for call back service.
Warranty FLITELite products are covered by a limited warranty: FliteLite warrants for 12 months after purchase that its product will be free from defects in material and workmanship. At its sole discretion, FlitLite will either repair or replace, at no charge, any product or part (with the exception of the battery) which is found to be defective under normal use and service. FliteLite’s obligation to either repair or replace shall be the purchaser’s sole remedy under this warranty. The warranty does not cover battery leakage. The battery manufacturer should be contacted in the event of a battery leak.
The warranty only extends to the original owner. There are no warranties, expressed or implied, other than as set forth on this page, and FliteLite disclaims any warranties of merchantability or fitness for a particular purpose. FliteLite shall not be liable for incidental, consequential or special damages arising out of or in connection with product use or performance. For service, repair, or replacement, return unit with a copy of the sales receipt to FliteLite. FliteLite will not accept postage due shipments.
Technical Support Momentum Interactive, Inc. offers free web-based support for FLITELITE products. The Frequently Asked Questions (FAQ's) section of the FLITELITE website (http://www.FLITELite.com) is best way to get technical information. This section contains answers to a variety of common questions. An online tech support form is also available to get help. Customers may also call (877) 579-8853 during regular business hours. If the office is closed the customer may leave a message or e-mail support.
Software License Momentum Interactive, Inc. grants purchasers a non-exclusive software license to use the software embedded within the FLITELite product circuit boards. This license is designed for individual use, by the end user of the product, or for authorized resellers demonstrating a product.
A buyer may use the Software only on the circuits provided by Momentum Interactive, Inc. as part of the FLITELite assembly provided usage is in accordance with this license agreement. This agreement may be amended or annotated by correspondence from Momentum Interactive LLC.
A buyer may not: - copy the Software for any purpose or: - permit other individuals to use the Software; - post this software to the internet or non-local intranet; - modify, translate, reverse engineer, decompile, disassemble (except to the extent applicable laws specifically prohibit such restriction), - create derivative works based on the Software; - rent, lease, transfer or otherwise transfer rights to the Software; - remove any proprietary notices or labels on the Software, or contained in the Software. The license will terminate automatically if a buyer fails to comply with the limitations described above. On termination, you must destroy all copies of the Software and Documentation.
Privacy, Credit Cards and E-Mail Information. Short Policy - Momentum strives to keep your privacy and will not sell or intentionally share your information.
Legal Issues Warranty: The information contained within this site is offered solely for your consideration, investigation, and verification. It is not to be taken as a warranty or representation for which Momentum Interactive LLC assumes legal responsibility, nor as permission, a recommendation, a right or a license, express or implied, to practice any patented invention or to use any trademark or service mark, registered or not, without a license.
Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is owned or licensed by Momentum Interactive LLC, and is protected by United States and international copyright laws. All software used on this site is owned or licensed by Momentum Interactive LLC or their software suppliers, and is protected by United States and international copyright laws. All rights are reserved. The use, reproduction, and/or retransmission by any means without the expressed written permission of Momentum Interactive LLC is strictly prohibited.
Copyright Complaints Momentum Interactive LLC respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
Notice And Procedure For Making Claims Of Copyright Infringement: If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Momentum Interactive LLC the written information specified below. Please note that this procedure is exclusively for notifying Momentum Interactive LLC of your allegation that your copyrighted material has been infringed. An original physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the site, including the Product ID or SKU number, if applicable; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Momentum Interactive LLC, for notice of claims of copyright infringement on its site, can be reached as follows:
Momentum Interactive LLC. Attn: Copyright Infringement Issue 2000 Wyoming Ave El Paso TX 79908 U.S.A.
Trademarks: The following are trademarks of Momentum Interactive:
FLITELite, LiteTouch, LiteDetect, Conquer the Night, Aviators Rely on FLITELite
Hidden text used by web search engines to find websites, also known as Metatags, may not be embedded into your website using any trademarks, logos, trade dress or service marks of Momentum Interactive LLC whether those trademarks, logos, trade dress or service marks are registered or unregistered. Trademarks, logos, trade dress and service marks of Momentum Interactive LLC may not be used in connection with any product or service that is likely to cause confusion among customers, or in any manner that disparages or discredits Momentum Interactive LLC. All other trademarks, logos, trade dress or service marks not owned by Momentum Interactive LLC that appear on this site are the property of their respective owners, who may or may not be affiliated with, or connected to Momentum Interactive LLC. Any improper or unauthorized use of a trademark, logo, trade dress or service mark of Momentum Interactive LLC will be prosecuted.
How many people visit our site Which pages people visit on our site Which browsers people use to visit our site
Momentum Interactive LLC recognizes your need for reasonable control of personally identifiable information. The term "personally identifiable information" refers to any information associated with your name or identity. Momentum Interactive LLC uses this information to better understand your needs and to provide you with better service. To help us improve your experience on www.momentum-i.com, Momentum Interactive LLC might also track your use of our website.
If you are asked to give us personal information to purchase a product or service, or to receive information, we may use such personally identifiable information as we would use the same information obtained in a traditional non-electronic manner. Employees of Momentum Interactive LLC who receive and process such requests are responsible for safeguarding individual customer communications and information.
Momentum Interactive LLC obtains and uses personally identifiable information for business purposes only. Momentum Interactive LLC does not sell or disclose personally identifiable information obtained online to anyone outside of Momentum Interactive LLC or its vendors, contractors and/or agents, unless: (a) you specifically authorize it; (b) disclosure is required or permitted by law and/or required by court order, warrant or subpoena; requested by government officials with reasonable grounds to believe that the information is a communication of a computer trespasser; or (c) disclosure is deemed necessary by Momentum Interactive LLC, in its sole discretion, to protect the safety, rights or property of Momentum Interactive LLC or any other person or entity.
Accuracy. Momentum Interactive LLC strives to maintain the integrity of the data that you provide.
Security. Momentum Interactive LLC is committed to ensuring the security of your information.
What About Cookies? Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The "Help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of www.momentum-i.com's features. Therefore, we recommend that you leave them turned on.
How Secure Is Information About Me? Momentum Interactive LLC uses paypal and payloadz site services for e-commerce. Please visit those sites for information.
What Choices Do I Have? As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of a particular feature on www.momentum-i.com or www.flitelite.com. If you do not want to receive e-mail or other mail from us, please let us know.
Electronic Communications: When you visit www.momentum-i.com or www.flitelite.com, or send e-mails to Momentum Interactive LLC, you are communicating with us electronically. By this action, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Your Account: If you use www.momentum-i.com or www.flitelite.com, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. In addition, you agree to accept responsibility for all activities that occur under your account or password. Momentum Interactive LLC reserves the right to refuse products and/or services, to terminate accounts, to remove or edit content, or to cancel orders at its sole discretion.
Conditions Of Use, Notices, And Revisions: If you choose to visit www.momentum-i.com, your visit, and any dispute over privacy, is subject to this Legal Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of New Mexico, U.S.A., without giving effect to any principles of conflicts of laws Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see any recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Use of Site: Momentum Interactive LLC authorizes you to view, copy and/or download the materials from its web site only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this web site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. For purposes of these Terms, any use of these materials on any other web sites or networked computer environment for any purpose is strictly prohibited. The materials at this web site are copyrighted; and any unauthorized use of any materials on this web site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this web site automatically terminates and you must immediately destroy any downloaded, copies and/or printed materials.
Use of Software: If you download software from www.momentum-i.com ("Software") or purchase products from www.flitelite.com, use of the Software, or software embedded in the product is subject to the license terms in the Software License Agreement that accompanies or is provided with the Software. You may not download or install the Software until you have read and accepted the terms of the Software License Agreement.
User Submissions: Any unsolicited material, information or other communication you transmit or post to this web site ("Communications") will be considered non-confidential and non-proprietary. Momentum Interactive LLC will have no obligations with respect to the Communications. Momentum Interactive LLC and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this web site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.
User Chat Rooms: Momentum Interactive LLC may, but is not obligated to, monitor or review any areas on this web site where users transmit or post Communications or communicate solely with each other, including but not limited to chat rooms, bulletin boards or other user forums, and the content of any such Communications. Momentum Interactive LLC, however, will have no liability related to the content of any such Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise.
Links To Other Web Sites: Momentum Interactive LLC.com may contain links to other web sites ("Links"). Links are provided solely as a convenience to you. If you use these Links, you will leave www.momentum-i.com or www.flitelite.com Momentum Interactive LLC is not responsible for the content of the other web sites or privacy and condition of use practices and policies employed by them. Thus, Momentum Interactive LLC does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party web sites linked to Momentum Interactive LLC.com, you do this entirely at your own risk. Anyone linking to Momentum Interactive LLC.com from another web site is subject to the Terms of this web site and must comply with all applicable laws.
Disclaimer: THE MATERIALS PROVIDED AT Momentum Interactive LLC.COM ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Momentum Interactive LLC further does not warrant the accuracy and completeness of the materials on this web site. Momentum Interactive LLC may make changes to the materials on this web site, or to the products and prices described in them, at any time without notice. The materials on this web site may be out of date, and Momentum Interactive LLC makes no commitment to update the materials on this web site. Information published on this web site may refer to products, programs or services that are not available in your country. Consult your local Momentum Interactive LLC business contact for information regarding the products, programs and services that may be available to you.
Limitation of Liability: IN NO EVENT WILL Momentum Interactive LLC, ITS SUPPLIERS, SOFTWARE DEVELOPERS OR OTHER THIRD PARTIES MENTIONED ON Momentum Interactive LLC.COM BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE SUBMISSION/STORAGE OF PERSONALLY IDENTIFIABLE INFORMATION OR THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH WEB SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION FROM THIS WEB SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF.
U.S. Government Restricted Rights: Government users will receive no greater than Restricted Rights as defined in Federal Acquisition Regulation ("FAR") 52.227-14, FAR 52.227-19(c)(1-2) (Jun 1987) or Defense Federal Acquisition Regulation ("DFAR") 252.227-7013(c)(1)(ii) (Oct 1988), DFAR 252.221-7015(c) (May 1991), DFAR 252.227-7014, or DFAR 252.227-7018 as applicable in any Software at this web site. Government users will secure no greater than limited rights as defined in FAR 52.227-14, DFAR 252.227-7015, DFAR 252.227-7018, or DFAR 252.227-7013 as applicable in any technical data at this web site.
Applicable Laws: www.momentum-i.com and www.flitelite.com is administered by Momentum Interactive LLC from its offices in the United States of America. Momentum Interactive LLC makes no representation that materials on this web site are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use, export or re-export the materials on this web site or any copy or adaptation in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If you choose to access this web site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the State of New Mexico, U.S.A., without giving effect to any principles of conflicts of laws.
General Terms: Momentum Interactive LLC may revise these Terms at any time by updating this posting. You should visit this page from time-to-time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages on this web site.